Great news Tribal Members! We were informed that the new insurance cards are in the mail, so you should be seeing yours soon.
For those of our members who may be receiving past due bills, or have bills with dates of service prior to the TPA switch on 7/1/24, please contact FCPID at:
Forest County Potawatomi Insurance Department (FCPID)
FCPID Customer Service: (715) 478-4610
Fax: (715) 478-4799
Email: fcpinsurance@fcp-nsn.gov
OR log into their portal:
https://services.hi-techhealth.com/FP1/pages/signon.shtml
If you haven’t logged into the FCP Portal before, your Username is GRC0100XXXX (if you live in the 7 county service area) and GRT0100XXXX if you live outside of the service area. The XXXX will be your tribal ID number, just like it was with Shasta.
Password is the Tribal Members DOB: (mmddyyyy) no dashes or slashes. You will be asked to reset your password. Should be 11 characters: GRC(or T)0100XXXX (X = tribal ID)
If you don't see your claims in the portal, please use the email above or call FCP to talk with Customer Service.