Over the last few months, the Tribe has been working to transition the administration of its health care plans for both Tribal Members and employees away from Shasta Administrative Services and over to our new administrator, Forest County Potawatomi. While we are happy to report that the transition is still progressing as planned, the situation at Shasta has slowly deteriorated and we are actively looking to find ways to support Shasta in its efforts to keep processing claims as it winds down.
As a precaution and to help minimize claims processing issues, we are asking Tribal Members and Employee plan members to consider postponing any elective and non-essential services until after July 1, 2024. This will help smooth the transition until we begin service with our new administrator. We are working diligently to support the transition in the best way we can and understand that many of you will have questions and concerns. Please be patient with us and with staff as we navigate this challenging situation. We will continue to provide updates as they become available.
Download the FAQ document here: FAQ Shasta Update